Guest Posts

From Burnout to Buy-In: What Our Segmentation Reveals About the Next-Gen Plant-Based Consumer

Nivi Jaswal-Wirtjes is the Founder and President of The Virsa Foundation and its JIVINITI Research and Advocacy Program. An advocate for plant-based nutrition and mental resilience, she combines her extensive background in international marketing, brand management, and corporate strategy with her passion for public and planetary health.

Nivi directed and executive produced Third Degree Burnout – A Survivor’s Guide, integrating evidence-based storytelling and consumer research. Her work frequently highlights the critical intersections between diet, emotional wellness, and sustainability, aiming to inspire meaningful change in consumer behavior and corporate practices toward a healthier future.

In this guest post, Nivi discusses how the pandemic-era challenges of stress, emotional exhaustion, and shifting dietary attitudes are reshaping consumer openness to plant-based living. Drawing on data from The GAIA Study, she explores how the plant-based sector can leverage new consumer segmentation to engage with next-gen consumers in a way that addresses both their emotional and nutritional needs.


A startling 44% of individuals consuming a Standard American Diet (SAD) reported experiencing severe COVID-19 fatigue, highlighting a profound crisis of resilience directly linked to dietary patterns. The pandemic dramatically exposed vulnerabilities in public health, spotlighting stress, emotional exhaustion, and systemic disparities. Amidst this backdrop, nutrition emerged as a pivotal factor in fostering resilience. The GAIA Study, conducted by Ipsos Public Affairs and The Virsa Foundation’s JIVINITI Research and Advocacy Program, provides compelling insights, illuminating how evolving dietary attitudes amid the pandemic era offer critical opportunities for the plant-based sector.

Unpacking the pandemic’s nutritional wake-up call

Commissioned during the COVID-19 pandemic, The GAIA Study assessed dietary habits, mental health, and resilience among over 14,600 Americans, including a representative sample of 2,375 respondents who contracted COVID-19. Employing Ipsos’s rigorous research methodologies, the study achieved representativeness across diverse racial, income, and dietary demographics. Highlighting these connections, a recent article in Fortune underscored common dietary mistakes exacerbating stress and burnout, drawing directly from The GAIA Study findings.

The Virsa Foundation Inc. and JIVINITI Research
© The Virsa Foundation Inc. and JIVINITI Research

Key insights from the data

Findings from the study underscored the stark contrasts between those following a Whole Food Plant-Based (WFPB) lifestyle and the Standard American Diet (SAD). Individuals adhering to WFPB or vegan regimens reported significantly enhanced resilience, lower levels of burnout, and milder COVID-19 symptoms compared to SAD consumers. Only 1 in 10 respondents who ate a Whole Food Plant Based or Vegan regimen reported needing medical treatment or intervention while they had COVID-19.

The GAIA study revealed that SAD consumers are more likely to consume soda, processed foods, fast food and refined grains, and less likely to consume vegetables, fruits, whole grains, nuts & seeds on a daily basis versus those who report following a WFPB/Vegan nutritional pattern.

Moreover, respondents overwhelmingly linked dietary choices to disease susceptibility, with about 75% affirming that diet could influence illness risk.

Consumer segmentation: A new lens on plant-based potential

The GAIA Study’s segmentation offers a nuanced framework, categorizing consumers based on health behaviors, emotional well-being, and nutritional choices. Two notable segments of the five discovered in the analysis exemplify the potential for market engagement:

  • Moderately Mindful and Resilient: Cautiously optimistic and budget-conscious, this group – 29% of the respondents – remains emotionally drained yet demonstrates openness toward dietary change, motivated primarily by improved mental health outcomes. This segment had an average age of 46 and is gender-balanced (52% female). They mostly resided in the South (48%) and were somewhat diverse (54% White, 23% Hispanic, 17% Black). They used the global pandemic to turn toward healthier habits.
  • Health Conscious, Forward Thinkers: Representing 16% of respondents, predominantly female and diverse in race, this group was highly engaged in nutrition and exercise practices for optimal well-being with 74% reporting they exercised three times or more per week, the highest frequency of the segmentation groups. This group was the most likely to advocate for policy changes to improve food accessibility.

This segmentation analysis emphasizes the importance of attitudinal and emotional context, moving beyond simplistic demographic targeting to deeper, values-based engagement. A recent article by the Los Angeles Times’ senior content strategist, Sara Kitnick, highlighted similar connections between food choices, mental health, and well-being, echoing the insights from the GAIA Study (Kitnick, 2024). Brands are advised that consumers are not merely seeking nutritional products but holistic solutions resonating with their emotional needs.

The Virsa Foundation Inc. and JIVINITI Research
© The Virsa Foundation Inc. and JIVINITI Research

Amplifying the human story: Insights from the documentary

Complementing the data, JIVINITI has produced a companion documentary Third Degree Burnout – A Survivor’s Guide that vividly dramatizes these insights adding critical layers of sustainability and planetary health. It features compelling narratives from health experts, climate scientists, and particularly Gen-Z individuals navigating burnout and dietary transitions amidst an ever intensifying climate emergency. By humanizing research through storytelling, the film fosters deeper empathy and inspires proactive institutional and consumer engagement.

Strategic implications for plant-based businesses & investors

Burnout emerges as a critical market signal, not merely a health issue. The GAIA data positions nutritional choices at the intersection of relief, identity, and trust – core emotional drivers that plant-based businesses can strategically leverage.

Recommended business strategies include:

  • Functional product innovation targeting stress relief, recovery, and emotional wellness.
  • Emotionally resonant branding and messaging to align with consumer stress experiences and recovery aspirations.
  • Inclusive distribution strategies to bridge geographical and socioeconomic barriers, enhancing equitable access to plant-based nutrition.

Investors and brands should view consumer segmentation as a tool for making precise, human-centered strategic decisions, ensuring resource allocation aligns with authentic consumer needs.

Nivi Jaswal-Wirtjes
© Nivi Jaswal-Wirtjes

The opportunity: Aligning ethics with empathy and evidence

Plant-based companies stand uniquely positioned to transcend traditional sustainability narratives by embracing emotional authenticity and evidence-based advocacy. By addressing the internal emotional landscapes of their audiences, businesses can foster deeper relationships built on care, clarity, and community solidarity.

The integration of personal and planetary health, as explored in a recent BMJ Leader article, emphasizes resilient leadership strategies crucial for navigating burnout. This alignment of individual well-being with broader environmental stewardship underscores how plant-based companies can become leaders in advocating holistic health strategies.

Both The GAIA Study and the Third Degree Burnout documentary represent calls for a new kind of engagement, one that interweaves ethical considerations with empathetic, evidence-informed consumer relationships.

Looking ahead: Navigating economic uncertainty

Burnout, accelerated by the pandemic and compounded by rising economic uncertainty in the United States, is reshaping dietary attitudes and presenting untapped opportunities for the plant-based sector. A weakening dollar could have domino effects on the global economy, potentially impacting consumer spending and behavior worldwide. The GAIA Study’s detailed consumer segmentation provides critical insights into consumer readiness and receptivity toward plant-based nutrition. Coupled with the emotionally rich storytelling of Third Degree Burnout, these insights offer a powerful roadmap for brands and investors aiming to authentically meet consumers at the intersection of stress, resilience, and nutritional transformation.

To delve deeper into these findings, explore The GAIA Study or learn more about the documentary at Third Degree Burnout – A Survivor’s Guide.

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